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Duckula
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 Posted: Sun Dec 11, 2011 9:32 pm Post subject: Phone Help |
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So one of my friends cannot call my mobile from her mobile. Unfortunately she's also the person who tries to all me the most. Yay.
Anyway, I can call her fine, but if she ever tries to call me she gets a message almost straight away that says " the person you are trying to call does not have an active voice mail box." But the thing is I do, and I don't know why it would divert her calls straight to the voicemail anyway.
I'm on Optus, she's on telstra. Anyone have any idea how to fix this?
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A13x
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| Posted: Sun Dec 11, 2011 9:36 pm Post subject: |
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You need to call your service provider. If she does it too, the problem will go away.
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Frozencry
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| Posted: Sun Dec 11, 2011 9:42 pm Post subject: |
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That's very likely a fault on the Optus end with the coding on the line. You'll probably need to call Optus up and explain the situation. It could be a bad batch of Telstra numbers that have the same issue too.
Could be the Telstra line though, but in most cases it's the receivers line that's the problem.
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Duckula
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| Posted: Sun Dec 11, 2011 9:51 pm Post subject: |
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Well, I can call her fine, everyone else can also call me fine... I'll give Optus a call and see what the haps is.
Update: One hour of tech support later and they couldn't fix the problem.
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