| View previous topic :: View next topic |
| Author |
Message |
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
 Posted: Fri Nov 21, 2008 5:37 pm Post subject: claiming warranty without receipt |
|
|
 |
|
well i bought guitar hero world tour band pack thingo yesterday.. and the drums are playing up and i was wondering if i can claim the warranty without the receipt .. as i lost my wallet last night(while highly intoxicated) and it had the receipt in it
thanks
Hatzie
|
|
| Back to top |
|
|
ObsoletE
Status: Offline
Joined: 30 Sep 2003
Posts: 20357
$poons: 34.20
Location: Perth, WA :: Jubei'Thos
|
| Posted: Fri Nov 21, 2008 5:58 pm Post subject: |
|
|
|
|
ring/goto the store you bought it from. they'll know more than we would, since even if we happened to work at the same chain of store you neglected to mention, these kind of queries are usually different depending on who served you, and what you're after in terms of return.
_________________
My Play-Asia Affiliate Link.
|
|
| Back to top |
|
|
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
| Posted: Fri Nov 21, 2008 6:05 pm Post subject: |
|
|
|
|
ah sorry i bought it from Eb games. and just wanted to take it back and get a new one or something
_________________
|
|
| Back to top |
|
|
Vervain
Status: Offline
Joined: 23 Dec 2005
Posts: 5659
$poons: 0.00
Location: Melbourne
|
| Posted: Fri Nov 21, 2008 6:35 pm Post subject: |
|
|
|
|
If you take it to EB they should have a record of the sale on their computers. So you should still be able to return it I think.
_________________
http://www.play-asia.com/SOap-23-83-6u9h.html
|
|
| Back to top |
|
|
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
| Posted: Fri Nov 21, 2008 6:37 pm Post subject: |
|
|
|
|
| Vervain wrote: | | If you take it to EB they should have a record of the sale on their computers. So you should still be able to return it I think. |
oh ok cool ill go down 2morrow and ask thanks
|
|
| Back to top |
|
|
Moistflaps
Status: Offline
Joined: 27 Mar 2008
Posts: 790
$poons: 370.40
Location: Fortress of Solitude
|
| Posted: Fri Nov 21, 2008 7:06 pm Post subject: |
|
|
|
|
You'll find there is a different return policy for this item in regards to the drums. If its the sensitivity issue that is quite common no store will accept them as a faulty return due to activision not considering the sensitivity issue a fault.
They will just direct you to the activision site where u have to give them your details and theyll send u that crappy cable thingie.
Man these rockband/guitar hero peripherals are a giant pain in the ass from a retail point of view. Surely with all the complaining we do here about game bugs and so forth why arent we cracking the sads that 40% of the controlers made by activision are faulty. Perhaps they need to improve the quality control and manufacturing standards something fierce!
_________________
Kill each other nicely please.
|
|
| Back to top |
|
|
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
| Posted: Fri Nov 21, 2008 7:08 pm Post subject: |
|
|
|
|
yeah ive already orderd that midi cable thing but i was thinking if that didnt work ill need to send it to activision or whoever and thought they would need proof or purchase.. ive just rang eb games and they said they will print me out another reciept.. thanks
_________________
|
|
| Back to top |
|
|
Moistflaps
Status: Offline
Joined: 27 Mar 2008
Posts: 790
$poons: 370.40
Location: Fortress of Solitude
|
| Posted: Fri Nov 21, 2008 7:27 pm Post subject: |
|
|
|
|
Yeh no worries, good to hear. Also you should be set due to the fact i think it now comes with a 1 year warranty so shouldnt really be an issue so soon after release.
best of luck!!!!
_________________
Kill each other nicely please.
|
|
| Back to top |
|
|
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
| Posted: Fri Nov 21, 2008 7:40 pm Post subject: |
|
|
|
|
| MoistFlaps wrote: | Yeh no worries, good to hear. Also you should be set due to the fact i think it now comes with a 1 year warranty so shouldnt really be an issue so soon after release.
best of luck!!!! |
oh nice thanks
|
|
| Back to top |
|
|
Charly
Status: Offline
Joined: 15 Nov 2005
Posts: 2820
$poons: 1450.40
|
| Posted: Sat Nov 22, 2008 6:37 pm Post subject: |
|
|
|
|
Retailers have been told to get customers to call Activison regarding Drums issues for World Tour.
Apparently there is 14 days in which the retailer can exchange but ONLY with the original receipt.
_________________
|
|
| Back to top |
|
|
HATZIE
Status: Offline
Joined: 26 Jul 2008
Posts: 559
$poons: 1.80
Location: Bendigo,Vic
|
| Posted: Sat Nov 22, 2008 7:48 pm Post subject: |
|
|
|
|
| Charly wrote: | Retailers have been told to get customers to call Activison regarding Drums issues for World Tour.
Apparently there is 14 days in which the retailer can exchange but ONLY with the original receipt. |
yeah im gonna go there on monday and they said thell print out another recipet for me so im all sweet now this can be locked now thanks
|
|
| Back to top |
|
|
|
