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BurnZ
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 Posted: Mon Jul 28, 2008 6:05 pm Post subject: |
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Ok, an update. Today was the first chance I got to get to the Post Office since my last post almost a week ago.
I was able to connect the PS3 HDD to my computer but was unable to get to the files themselves. It was worth a shot.
Posted out the PS3 today.
Added the note about my game still in the drive:
...now we wait...
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Canis-Rufus
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| Posted: Tue Jul 29, 2008 10:49 am Post subject: |
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Similar thing happened to me, there may have been a yellow light but I was unconcious with fright to notice. My screen went black while playing a game, and no discs would load. I lost all my Save Data but atleast my online Data was ok.
Good luck with it all.
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ittekimasu
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| Posted: Tue Jul 29, 2008 12:33 pm Post subject: |
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do you need a receipt as proof of purchase? i was a bit concerned awhile ago since i had lost mine, but the ps3 itself was purchased in australia.
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ObsoletE
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| Posted: Tue Jul 29, 2008 2:31 pm Post subject: |
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| BurnZ wrote: | |
i was going to have a rant about using the americanised spelling of "centre" in an English speaking country, but then i realised the error is yours, not Sonys.
| BurnZ wrote: | |
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BurnZ
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| Posted: Tue Jul 29, 2008 3:11 pm Post subject: |
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| ittekimasu wrote: | | do you need a receipt as proof of purchase? i was a bit concerned awhile ago since i had lost mine, but the ps3 itself was purchased in australia. |
All I needed to do was tell them the code on the back of the PlayStation 3.
| ObsoletE wrote: | | i was going to have a rant about using the americanised spelling of "centre" in an English speaking country, but then i realised the error is yours, not Sonys. |
Yes yes, blame me. Don't worry, I still love you.
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Peveus
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| Posted: Tue Jul 29, 2008 7:29 pm Post subject: |
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I'd never heard of this yellow light before. It's pretty awful when this stuff happens.
The only problem I have with my PS3 is that once in a while (maybe four times since I got it a year ago) it will crash while booting, no image will display on the screen and I have to hold the power button for a very long time before it beeps three times and turns off. It's always fine after...
Still it's good to see Sony's support pays for your packaging. Microsoft makes you buy your own box. I got so sick of that I starting using the boxes they sent my 360 back in XD
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FalconGT
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| Posted: Wed Jul 30, 2008 12:45 am Post subject: |
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Keep us updated on how long it takes to turn around and whether or not you get the same ps3 and your game back.
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BurnZ
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| Posted: Wed Aug 20, 2008 6:02 pm Post subject: |
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Thought I would ring Sony and see what's happening with my PlayStation 3.
Full transcript below!
Sony Prerecorded: Hi, and thanks for calling PlayStation.
Sony Prerecorded: Want to talk to us about PlayStation 3? Please press 1.
Sony Prerecorded: Awaiting delivery of your bonus PlayStation 3, after purchasing a Bravia full HD TV? Press 2.
Sony Prerecorded: For PlayStation Portable, press 3.
Sony Prerecorded: Or PlayStation 2 or any other products, press 4.
*Beep, pressed 1*
Sony Prerecorded: Add even more features to your PlayStation 3 experience when your connected online. Press 1 to get more out of your entertainment hub.
Sony Prerecorded: Looking to followup on the return of your console returned to our service centre? Press 2.
Sony Prerecorded: Can we help with your technical enquiry? Press 3.
Sony Prerecorded: Do you have a general enquiry? Press 4.
Sony Prerecorded: Or would you like help getting connected online or have an enquiry about your account on the PlayStation Network? Press 5.
*Beep, pressed 2*
Sony Prerecorded: Don't forget our website has an extensive support section, forums, community activities and competitions. Visit us at www.au.playstation.com.
Sony Prerecorded: We're about to put you through to one of the Playstation team, calls maybe monitored or recorded for coaching purposes. If you don't wish for your call to be monitored, please advise us.
*Bringggggggggg*
Sony Gal: Welcome to PlayStation, you're speaking to Lisa, how my I help you today?
Me: Hey, I'm just wondering how my PlayStation return was going.
Sony Gal: Have you got a reference number at all?.
Me: Yeah, I sure do. It's: ********.
Sony Gal: Steven ********?.
Me: That's me.
Sony Gal: Ok, looks like it was recieved on the 5th of the 8th (5/08/2008) at our service center.
Me: Excellent.
Sony Gal: We are at the 11th business day of the moment now.
Sony Gal: How long were you actually quoted at the time of the booking?
Me: 20 to 25 days.
Sony Gal: Now we are trying to push that through alittle bit sooner for you, to minimise time as much as we can.
Me: Excellent.
Sony Gal: So we are still possibly still looking at anywhere from 9 to 14 bussiness days.
Me: Rightio.
Sony Gal: But I know my supervisor is in the proccess of hurrying that along as quick as we can for you.
Me: Awesome.
Sony Gal: If it leaves us sooner then that time you will actually recieve an email from us.
Me: Ah thankyou.
Sony Gal: So if you have any other questions don't hesitate to give us a call.
Me: Thankyou for that.
Sony Gal: Anything else I can help you with?
Me: That's all, thankyou.
Sony Gal: Have a great day.
Me: Cya later.
Sony Gal: Bye.
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R.I.P. DEJA VU - 21/08/2010
R.I.P. Tanya - 16/04/2011
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Buttmouth
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| Posted: Wed Aug 20, 2008 6:12 pm Post subject: |
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^ Thanks for telling us what buttons to press so we don't have to deal with automation.
Did it seem like she was just saying they were trying to get it all happening
quicker than you were quoted? or was that sincere?
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Last edited by Buttmouth on Wed Aug 20, 2008 6:17 pm, edited 1 time in total
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Appel
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Location: Mt Eliza, Melbourne
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| Posted: Wed Aug 20, 2008 6:15 pm Post subject: |
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She sounded quite proffesional and straight to the point. Gotta love that.
Sounds like you'll be back and running in no time (and sooner than you thought!)
My only thing i'd be worried about is recieving a 40gb model back. But I don't think that will happen.
Keep us updated.
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BurnZ
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| Posted: Wed Aug 20, 2008 7:11 pm Post subject: |
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| BoomBoom wrote: | ^ Thanks for telling us what buttons to press so we don't have to deal with automation.
Did it seem like she was just saying they were trying to get it all happening
quicker than you were quoted? or was that sincere? |
She seemed to be sincre.
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R.I.P. DEJA VU - 21/08/2010
R.I.P. Tanya - 16/04/2011
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BurnZ
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Location: rocketchainsaw.com.au
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| Posted: Thu Aug 28, 2008 2:17 pm Post subject: |
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| Email From Sony wrote: | Steven,
We are delighted to inform you that your unit is in the process of being
returned to you via registered post.
If you have any further questions or wish to provide feedback regarding the
service please contact us via support@playstation.com.au.
Please do not reply to this email
PlayStation Support Centre
Website: http://www.au.playstation.com |
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R.I.P. Tanya - 16/04/2011
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G3ck0
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Location: Brisbane
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| Posted: Thu Aug 28, 2008 11:45 pm Post subject: |
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| BurnZ wrote: | | Email From Sony wrote: | Steven,
We are delighted to inform you that your unit is in the process of being
returned to you via registered post.
If you have any further questions or wish to provide feedback regarding the
service please contact us via support@playstation.com.au.
Please do not reply to this email
PlayStation Support Centre
Website: http://www.au.playstation.com |
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Reply to the email, say Thank-you.
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BurnZ
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| Posted: Fri Aug 29, 2008 12:53 pm Post subject: |
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Got my PlayStation 3 back today!
It indeed is a different one, freshly updated firmware and with an empty hard drive.
Now I got to call Sony again because I didn't get my Dragonball Z: Burst limit disc back. 
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RXWAG
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| Posted: Fri Aug 29, 2008 12:55 pm Post subject: |
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^^^ah doesnt the chrome look good!! i remember when i had one with chrome on it, instead of my new mat silver one.....
unlucky about the game disc mate, make sure you keep on them about it..
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G3ck0
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| Posted: Fri Aug 29, 2008 1:26 pm Post subject: |
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Holy crap, that is so shiny! My silver one isn't even shiny. Are all black ones that shiny? I want a black one now.
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Buttmouth
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| Posted: Fri Aug 29, 2008 4:07 pm Post subject: |
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^ nah, mine isn't shiny. It's a limited edition 'chrome' trim.
The rest (like mine) have a matte silver trim.
And yes, that is one sexy looking PS3 BurnZ 
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genxevo
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| Posted: Fri Aug 29, 2008 5:03 pm Post subject: |
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didn't the chrome trims only come with the 60gb ps3? and the 40gbs came with the gun metal silver?
also did you get a dual shock controller with it?
just asking because i have a friend who also sent away a ps3, was told to just send the console ony, and he got it back with a set of cables and a dual shock controller too.. he did the honest thing and told them, and sony basically said don't worry about it 
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RXWAG
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| Posted: Fri Aug 29, 2008 5:13 pm Post subject: |
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| BurnZ wrote: | Got my PlayStation 3 back today!
It indeed is a different one, freshly updated firmware and with an empty hard drive.
Now I got to call Sony again because I didn't get my Dragonball Z: Burst limit disc back. |
so jesus hangs out at BurnZ's place in front of the tv when he isnt making his rare post here on palgn...
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Smurf80
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| Posted: Sat Aug 30, 2008 12:24 pm Post subject: |
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I have the chrome trim on mine and after seeing my mates 40gb version I agee the chrome does give it a nice touch over the matte silver.
Ohh and Burnz we have the same TV's
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BurnZ
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| Posted: Wed Sep 03, 2008 4:33 pm Post subject: |
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Finally got around to ringing Sony about my Dragonball Z: Burst Limit disc, turns out that I should get it in a week or so, if not I need to call them again. Don't care bout the week wait since I got my PS3 back I have Warhawk to keep me entertained.
| genxevo wrote: | | also did you get a dual shock controller with it? |
Na, not lucky enough to get anything apart from the console.
| Smurf80 wrote: | | Ohh and Burnz we have the same TV's |
Awesome, admeister also has the same.
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M@TT_K
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| Posted: Sun Apr 19, 2009 3:07 am Post subject: |
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I had a large post typed out to explain my situation, but we had a power out, and I lost it all. DAMN.
Well, basically, I've got the same thing BurnZ had.
I've got a 60GB PS3, and it won't work, same as BurnZ. Green light, yellow light, blinking red light. I've even got a disk in the drive, too (Though it's COD4).
I really don't wanna send my PS3 to Sony, I've spent too long working on game saves and stuff to lose them now.
So, I've heard of a guy who does 3rd party repairs over in the US, and he's got a lot of great feedback. You send your PS3 to him, and he fixes it, and sends it back. So you can still use your hard drive and saves. Linky to forum I heard about him from.
I'm still yet to message him to see if he can do international orders, but I'd like to know if there was anyone in Australia who does this repairing.
Anyone have any ideas?
EDIT: Sorry for digging up an old topic, better than starting a new one, right?
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dloiscute
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| Posted: Sun Apr 19, 2009 11:07 pm Post subject: |
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Hey the-fire.
Based on my experience with console break downs (both my ps3 and 360 even though I baby them) I would definitely not recommend sending it to the US. Paying the $315 for Sony to fix it sounds unreasonable, which it is in a way, but it is by far your safest method. They will give you your stuck COD4 back and a 3 month console warranty.
If you reallllllyyyyy dont want to send it to Sony ive heard of some place in Syd called Beetronix, google it (not advertising, just helping) that come to your house to repair for only like $150 and they offer warranty so maybe you should check them out. Ive read good things so far.
Losing your save games suck and ive had to deal with it a few times now. You should backup once a month when you finally get your ps3 up and running like I do.
Will you ever be returning to MGO?
Barely any familiar Aus players now. Myself and howl still go strong though. Scene expansion is the only one id say was worth the money.
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M@TT_K
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| Posted: Sun Apr 19, 2009 11:10 pm Post subject: |
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Thanks for the recommendation. I don't really want to send it to Sony mostly due to the game save things, but I have gotten quite attached to my 60GB. Sentimental value, and what not.
I probably won't be coming back on MGO. I got tired of it quickly, most of the arse's of online play seem to congregate in it.
EDIT: Just checked out Beetronix, and they seem alright. I don't know if they know how to fix the YLOD.
EDIT2: Thanks for the link, that's another option, if I'm dare enough (Or my dad is) to try it. Doesn't look that tough. Just the assembly, really.
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Last edited by M@TT_K on Sun Apr 19, 2009 11:23 pm, edited 2 times in total
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dloiscute
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| Posted: Sun Apr 19, 2009 11:13 pm Post subject: |
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Fair enough, it is filled with jokes, which is why I just text mute everyone now.
By the way check this link, if you have somewhat of an idea of this you really should consider it.
http://playstationlifestyle.net/forums/showthread.php?t=2376
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