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Jeremy Henderson
06 Mar, 2006

The Wrap #3

PALGN Feature | This week in The Wrap - sales and marketing for dummies and the box-art blues.
Sales & Marketing 101

You just have to admire the good folks at Microsoft. Many a console launch in the past has been panned by the critics for having a lack of games at launch. Microsoft Australia, in a truly inspired move, has released the games before the console. And not just a day or so before! We're talking a good three weeks before the console sees the light of day. As you faithful PALGN readers would have known from the news item a couple of weeks back, the Xbox 360 games hit Australian retail stores late last week, with the Xbox accessories to follow in the next few days.

Are they serious? Who exactly are they kidding? Why not just take out full page ads in the national papers reminding the last few Australians who didn't already know that 'Woops - we missed the launch date'. Are we meant to be impressed that they at least got the rest of the stuff onto the shelves? This is just rubbing salt into the wounds of disappointed gamers across the nation. I've tried to think like a marketing executive. I’ve tried to get into the heads of the whiz kids that came up with this strategy. Marketing 101 stresses you need to carefully target your market and understand their specific needs. Now it's starting to make sense. Microsoft’s 'games and accessories first' strategy is clearly marketed towards:

  • Shoplifters: Kudos to Microsoft for thinking of this often forgotten minority. The average shoplifter would struggle to just walk out the store with the Xbox 360 console let alone anything else. Now he or she can relax in the three week lead-up to the console launch, grabbing a 360 game one day and an extra wireless controller the next.

  • The Collectors: While I can't see the appeal myself the Microsoft marketing guys clearly have them in their sights. Keen collectors can browse the local video gaming aisles for the next few weeks and make their selections without having to mingle with those insane gamers who are interested only in actually playing the games!

  • The Time Poor: I read a post a while back on a US forum about a guy who'd bought a 360 at launch in the States and was so busy with work, family and his other consoles that he was yet to take it out of the box. Okay, so it's a fine line between being time poor and just plain crazy, but perhaps Microsoft figure we can put the next couple of weeks to good use, reading the game manuals...very very slowly.

  • The Price Sensitive: Ok, perhaps these Microsoft guys are smarter than we realise. Once you start selling console games for $119.99 the number of consumers that fall into the price sensitive bracket starts to resemble the same number of buyers who actually bought the original Xbox. That's right. All of us! It's plain genius really. The three week headstart for the software is an opportunity for us all to get over a bad case of sticker shock.
When all is said and done, it may turn out to be a decision with no downside whatsoever. If sales aren’t exactly stellar over the next two weeks, then noone will be reaching for the panic button, because the console still hasn’t hit the street. If, however, a few of the launch titles actually break into the Australian Sales Charts before the console launches, then Microsoft may have pulled off a truly inspired move after all.

So you bought the Xbox 360 Games and you really want to play them.
You’re going to have to do a Natalie Portman and set up camp
in your nearest Kmart – for the next two weeks at least!

So you bought the Xbox 360 Games and you really want to play them.
You’re going to have to do a Natalie Portman and set up camp
in your nearest Kmart – for the next two weeks at least!
Close
Box art blues

A couple of weeks back, gaming blog Kotaku posted a short item about Australia. It's always good to see our little corner of the world getting a bit of videogaming exposure. This little gem was titled 'How Australia destroys box art'. Expecting something dramatic (think - book burning for the new millennium) I clicked through to read the post and accompanying comments, hoping to see exclusive footage of bonfires, molten game cases and smug angry zealots brandishing placards. Turns out, that videogame box art isn't being destroyed by an angry mob, but according to Kotaku, by the Office of Film and Literature Classification. Apparently, the author of the post, as well as some of those who added their comments to the article, felt that the OFLC was guilty of a something no less disturbing than book burning - they were defacing their precious video gaming box art with the new OFLC colour -coded classification markings.

Now I'm more a gamer than a collector, not that there's anything wrong with being the latter. The movie 'The 40 Year Old Virgin', might have gone some way to make collecting, if not cool, then at least, just a little less daggy. Myself, I can't quite see the attraction in simply collecting video games. Given today's prices, it can sometimes be hard to justify purchasing a game to play it. To leave it sitting in your tv cabinet unopened seems almost criminal. Which is perhaps why the collectors are so miffed with the new classification system? Let's be honest: if you've just shelled out 90 big ones for a brand spanking copy of Shadow of the Colossus, and you’re not even planning on removing the shrink wrap, let alone playing the game, then perhaps you would be upset that part of your valuable box art real-estate has been gobbled up by the OFLC classification.

Still, for my money, this is all a bit of a storm in a DVD case. We're not alone in the world in having a classification system. The new markings are clean and clear - and a colour-coded system is idiot proof for all but the colour-blind among us. Give the publishers time to adjust to the new system and perhaps they'll adjust the box art (if necessary) to accommodate the markings. For those of you still jumping up and down, remember it's all relative. Take cigarette packets. This week saw the introduction of the new graphic cigarette warning labels. Now, as a non-smoker, I'm all for this new labelling. Just don't flash up the graphics on morning television - I almost lost my breakfast. These new labels are absolutely hideous. I mean, they are seriously vomit-inducing. And to put the whole OFLC markings in perspective, they also take up 1/3 of the front of the packet. Of course not many people out there actually collect cigarette packets. I think it ranks just slightly higher than finger nail collecting as a hobby, so the size of the warning labels is possibly not so much of an issue.

Videogames already come with health warnings tucked away discreetly on the inside front cover of the game manual. I don't want to give the OFLC or the Department of Health and Ageing for that matter any ideas, but let’s just be glad that our precious games don’t come branded with the following warnings on the box art itself.

RE Red-Eye: We've all woken up with a bad case of gaming-induced Red Eye. Any late night gaming session can cause it, with driving games being some of the worst offenders. Portable gaming takes a toll too; perhaps because of the combination of screen size and distance from your eyeballs. The brilliant Lumines is well deserving of the RE classification. Lumines, for the remaining few people yet to experience its sheer brilliance, is a game that no review can do justice, although PALGN got close, saying it was ‘one of the best puzzle games in years’. I too, could wax lyrical about this game for an entire column, but the only way you could come close to understanding how good this game is, is to play it. Just make sure you have the eye drops handy for the next morning.


CH Claw Hands: Face it . Regardless of your weapon of choice, be it Dualshock 2, Wavebird or the Controller S, we’ve all suffered from Claw Hands. V8 Supercars 3 is currently giving me a bad case of Claw Hands (and Red Eye) right now. For those presently suffering or those contemplating lengthier gaming challenges (e.g. completion of the GT4 endurance races), a steering wheel set-up may alleviate the symptoms. Of ocurse, you could always just press the pause button. As well as Claw Hands, there is also the closely related, but less serious, Numb Thumb. Sony boasted the Dualshock 2 had 255 levels of sensitivity on every action button. Really? At the end of a day’s gaming, my thumbs couldn’t tell the difference.


BM: Bad Moods: For the sake of truth in advertising, all games should carry this warning, both the truly great games and the truly awful. It’s a self explanatory warning really. Most of us just reach for the off switch when the frustration levels become intolerable. We’re more likely to reboot, rather than put the boot into the console, but admit it - we’ve all been tempted.


Of course it may just be me. I could be vision impaired, arthritic and cranky, but I’m pretty sure it’s the games.

The article above represents the views of Jeremy Henderson and not that of PALGN, its sponsors or affiliates.

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25 Comments
6 years ago
I don't give a crap about box art, I give a crap about games getting delayed here cause they have to print those stupid labels. I'm sure it's happening now and that's what worries me. "Yes, we have to print 100,000 covers with a M+15 stupid sky blue label, add 4-6 weeks lead time for that".

On the other topic, if anybody purchases a game 3 weeks before the console, they are truely insane. I would rather have that $119.95 in a net saver account and earn roughly 40 cents interest then give M$ my hard earnt cash early. Bastards.
6 years ago
OK, a couple of things.

First and foremost, I'm a smoker and I've heard about these new and supposedly disgusting images on cigarette packets. Thing is, I heard it from some friends who are also smokers. They were overseas recently and saw these images on cigarette packets. They say you get used it, and all it does is desensitise smokers more. Nothing is gonna make cigarette smokers give up except themselves. Trust me.

Now, what does this have to do with games? Yep, nothing, but that didn't stop Jeremy did it? icon_razz.gif

I'm also a bit of a collector (mainly because there's never enough time to play everything on your list) and I hate the OFLC boxes. Saying that it will help the colour blind is funny, because it will actually help them the least. It's not gonna make a difference to parents who let their kids play violent games. It's not gonna make a difference to stores who sell MA15+ games to ten year olds. It's only gonna make a difference to collectors.

Oh hey, I found a link - disgusting images on cigarette packets and ugly OFLC logos on video game boxes won't change a thing for most. They only serve to annoy consumers. They are worthless and they should be abolished! icon_twisted.gif
6 years ago
theory wrote
Oh hey, I found a link - disgusting images on cigarette packets and ugly OFLC logos on video game boxes won't change a thing for most. They only serve to annoy consumers.
I disagree in part. While they do annoy customers, I think the main purpose is to shut up the 'soccer mums' (this group also covers soccer dads, eternal-protestors and conservatives) and devout religious sects. By increasing the size of the OFLC labels and putting fugly images on ciggie packets, it shows that these groups are being listened to by the big wigs and temporarily diffuses any arguments they might have. Also, with the media attention that the gaming industry recieved last year and the media attention cigarette smoking recieves all the time - something stupid was bound to happen.

Nevertheless, they are completely useless. I mean, how many people sit and stare at cigarette packets all day? People will buy cigs, look at the disgusting image for about 5 seconds, make some kind of grimacing face - and that's it. 20 packets later - consumers are immune and the pictures have become a waste of ink.

Same goes for the OFLC stickers. Did people not notice that GTA was MA before? If parents buy kids these games and then the kids go out and replicate what they have played - guess who is to blame? If the child is old enough to buy the game for themselves, then it's their own responsibility to stay sane. Having the stickers take up 1/4 of the box art is completely unnecessary. How could anyone think this is actually a good idea and that it will deter people buying a game based on it's rating? (not based on the fugliness of the sticker - yes, it is make up word day) I mean, if you really don't like them, buy the game from the UK.

A group of people did the whole "rabble rabble rabble" thing and wanted a solution - which they got. Bandaid solutions that serve no other reason than to shut these groups up temporarily and make life go on.

Everyone knows that the best solution for the games area is the implementation of an R rating. Does this mean children will be exposed to these games and have their minds soiled? Only if the parent’s let them. As for cigarettes, the only solution is an alternative, but if people want to quit, they can. Their choice, their responsibility – much like the purchase of a game.

Just wait until the next generation of gaming gets into full swing and games become "too life-like" to pass classification...or until the next deranged teenager blames the shooting of innocent victims on generic-crime-game #1.

Games cop all the flack – time for people to take responsibility. Now who’s with me?

*tumbleweed rolls by*

>.>
6 years ago
^ Yeah I'm totally with you man.

Alright, so they do a little more than just annoy consumers, but which gamer gives half a s#!t about soccer mums? It ain't fair that we cop it just because all these bad parents don't know a thing about raising children and would rather blame video games for messing up their kid.

Maybe I should have put it like this: the only thing those labels do to the actual gaming community is annoy us.
6 years ago
theory wrote
^ Yeah I'm totally with you man.

Alright, so they do a little more than just annoy consumers, but which gamer gives half a s#!t about soccer mums? It ain't fair that we cop it just because all these bad parents don't know a thing about raising children and would rather blame video games for messing up their kid.

Maybe I should have put it like this: the only thing those labels do to the actual gaming community is annoy us.
Word
6 years ago
That was a good read. It would be much better if the new rating labels were able to be removed after purchase ( something along those lines anyway ).
6 years ago
Another great read Jeremy, good work! I agree pritty much with what Nick and Theory have said about the rating logos. As for the 360 games being released 3 weeks early, I don't mind really. Microsoft would obviously prefer people buying the games, then them sitting in some dusty old warehouse.

If I was going to pay $120 for a game I really wouldn't care about 40c, man you bring hate of Microsoft to a new level icon_razz.gif As I've said elsewere, if I was getting a 360 at launch I'd be buying the games now just for the hell of it.
6 years ago
Good article.

Maybe the paln with the early games is so they can reduce the price to $100 when the X360 comes out and everyone will go "wow, its down 20 bucks already, maybe I should buy another game". Or something.
6 years ago
Apparently, the author of the post, as well as some of those who added their comments to the article, felt that the OFLC was guilty of a something no less disturbing than book burning - they were defacing their precious video gaming box art with the new OFLC colour-coded classification markings.

It's nice to see that other people care.
6 years ago
6 years ago
lol icon_biggrin.gif
6 years ago
heh... nice.
6 years ago
More like:

6 years ago
Are those stickers, or do they actually print the label over the boxart?
6 years ago
Very few are stickers. They are mostly printed on the box.
Come to think of it, the only thing I have bought which had the logo as a sticker was one of those Homer head Simpsons seasons. They would have ruined that too if it wasn't near impossible (or not worth the time and money) to do it.

If they were just stickers, I don't think we would care to this extent.
6 years ago
theory wrote
Very few are stickers. They are mostly printed on the box.
Ok, now -thats- pretty screwy. Why the hell print OVER the boxart. Sillyness indeed.

As for stickers, well, they coulda been those hard to remove ones reserved for Swiss Road Insurance Stickers.
6 years ago
i wouldn't care so much if they were stickers, though some are, especially amongst the PC games. even the glue residue isn't too bad, a cotton wool ball and some olive oil gets rid of that (though cardboard boxes like SotC and ICO wouldn't work).
6 years ago
For those who watch anime, madman have an excellent way of avoiding the disgusting labels - reversible covers. If we could convince publishers to shell out a few cents more to print the cover again on the inside without any labelling, that'd be great. And hey, considering how much more they charge Australians, it seems fair.
6 years ago
The games with the stickers ratings are the Pal European Ver of the game, cause since they never bothered to make the Aus Pal ver. So you just get a simple stick on of a sticker.
6 years ago
I just can't get over how easy it would be to make everyone happy-by simply making the labels stickers.It's unbelieveable.I would be one happy camper if they were stickers.

They could put a label with a big fluro pink G spanning the size of the box if need be........i wouldn't bat an eyelid if it were a sticker(n.b. one of those easy to remove stickers, not simliar to those security ones k-mart etc use, those things are sealed in place with a demons curse).
6 years ago
Jibbs wrote
not simliar to those security ones k-mart etc use, those things are sealed in place with a demons curse).
i've said this before, but to get the glue-residue off cases easily, get a cotton wool ball, and dab some olive/vegetable oil on it and rub over the affected area.

it sometimes takes more than one ball, but you can get it off quite easily. then simply rub off the oil with a clean CWB or tissue.

doesn't kill plastic cases (CDs/DVDs) but obviously doesn't work on unsealed cardboard. even plastic coated cardboard needs a little care, less you break through the plastic.
6 years ago
Nah, im talking aboiut those big, square ones, there thick, and they have some kind of barcode 'weaved' into them.Trust me, i'm no stranger to removing a game label being the pedantic game collector i am, i've even had to resort to a heat gun to get some old nes ones off, but these ones......no chance.

I hope you know the ones i'm referring too. icon_confused.gif
6 years ago
^ yeah i do, and they require a little more effort, and oil, but they're still possible to remove using my method. but sometimes it's not worth the risk of damaging the box, or your fingers on those slithers of metal.
6 years ago
Oh, well i've only encountered one of em, on and old snes box, and it simply did not budge.Maybe it had been on it tooooo long and had become 'one with the box'.
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