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Jeremy Henderson
11 Apr, 2009

The Wrap #25

PALGN Feature | The Passion of the Critic. Should videogame reviewers be fans?
Should video game reviewers be fans of the medium they are reviewing? David Jaffe, renowned videogame designer (think God of War and Twisted Metal), has a strong opinion about that very question. It should come as no surprise to anyone that the outspoken games developer should have a strong opinion, however his actual opinion might. David Jaffe believes that reviewers should not be fans of videogames and that if they are, they should take their 'fan hat' off before reviewing a game.

Speaking as a guest on a recent Listen Up Game Developers Conference 2009 Special podcast, David Jaffe had a bit to say on the subject.

"...One of the appeals of fan journalism...journalism that really speaks directly to the core fan versus a kind of mainstream journalism thing - is that it's so great to have people that are passionate and excited and hyped up for the industry and for the games that everybody makes, but the danger is, and I see this happen a lot, is that there's a danger of losing the trust factor that we as a consumer - because I buy my games too – that we have with some of you guys, because a lot of times, a lot of the reviews, you guys get caught up in the hype a lot of times, and the excuse drives me batty. The excuse is 'well, we love games and we're fans too’. And what I said today to Jeff (Jeff Gerstmann, Giant Bomb) is, 'I'm like, **** you. You're paid, you get paid by the advertisers, you get paid by actual salary - you don't get to be a fan. You are a journalist first.' So I appreciate that you're hyped for title XYZ that the PR company has got you excited about, the graphics have got you excited about, but is that any reason to not put your critical review hat on when it's time to review it? So many games get tens, so many games get nines...it seems like there's so much 'getting caught up in the hype' that it actually affects the review scores and affects the reporting, and that doesn't do a service to the listeners and the readers.”

So, is being a fan at odds with being a critical balanced and fair video games reviewer? Furthermore, is it even surprising that those journalists and reviewers working in the videogames industry are enthusiasts of the medium they work in? Show me a film reviewer who doesn't enjoy movies and I'll show you one very disgruntled and very unhappy employee.

When we look at other reviewing and reporting specialities, like TV, film, motoring or sports reporting, we find, perhaps not surprisingly, that you are attracting people with a passion or strong interest in that field. TV critics have a love of television; motoring journalists have a love of and passion for cars.

A colleague of mine, a former newspaper and television journalist with many years of industry experience, Roger Fry, strongly believes that a video games reviewer should be a fan.

"A game reviewer has to be a fan," says Fry. "If you wanted a good review of a new piece of scuba gear, you would ask a scuba diver - not a carpenter or an interior decorator. If you wanted a review of a new steak house, you'd get a foodie to write it. If I was a reader I wouldn't take much notice of a vegetarian's review. I would also listen to the foodie more than to a chef reviewer - because I don't see a meal from the chef's point of view."

British fiction author Carrie White agrees. In her essay examining how to write a good review, Ms White stresses that you must enjoy the process.

"The most important tip is to enjoy what you do. You must be an avid reader and enjoy discovering new talent and products. If you don't, it will show in your review and you're in the wrong job."

The venerable hosts of that ABC institution, At the Movies, Margaret Pomeranz and David Stratton, both love films. The At the Movies website proclaims that 'Margaret and David's fans enjoy the infectious enthusiasm and knowledge they bring to each review'. Infectious enthusiasm? That sure sounds like they are fans of the medium to me. Most importantly, despite that infectious enthusiasm, or perhaps largely because of it, Margaret and David are both widely respected critics here in Australia and overseas.

Passionate critic or disgruntled, unhappy employee.

Passionate critic or disgruntled, unhappy employee.
Close
Film enthusiast website Film-Book also believes reviewers must have a love for the medium. According to Film-Book, "This is a no brainer. If you do not like films, how can you possibly be a good film critic? If you do not love what you are writing about, there will be no passion in your words (which is true of any writing) and your reviews will suffer. When the writing is from the heart, it usually shows."

Of course, in the mainstream media, not all journalists are specialists, and not all journalists necessarily have a strong passion for the 'rounds' they may be covering at any given time. Another colleague of mine spent a number of years working on the TV/entertainment section of a major metropolitan daily newspaper. She took the role primarily because she wished to move from the night desk and work more normal hours, and because the role required a journalist with good news sense and strong editing and production capability. She didn't take the role because she had a desire to write about TV.

But while being a fan may not be a prerequisite for the job, it should come as no surprise that some journalists specialise in areas of interest, whether that be politics, sports reporting or some other field.

Does anyone honestly believe that Top Gear would be the entertaining show that it is, if the presenters weren't committed motoring enthusiasts? Do we admire or trust Jeremy Clarkson any less because he is unashamedly a lover of all things automotive? No. Like David Stratton and Margaret Pomeranz, we admire Clarkson's passion and arguably trust him even more as a result.

Here at PALGN we're proud to be fans of the video gaming medium. Some of us are fans of certain genres over others, and even fans of certain games or franchises over others. That passion and enthusiasm for video games undoubtedly impacts upon our reviewing. Rather than clouding our judgement however, it actually serves to make us more critical, more demanding and better informed. Being a fan of the medium is not incompatible with balanced and fair reviewing. Quite the contrary. In fact, it makes us better reviewers. I believe very strongly that video game reviewers should be fans. Truth be told, if a video game reviewer wasn't a fan of the medium I'd be worried.

Does David Jaffe have a valid concern, or should video games reviewers be as big a fan of the medium as you are yourself? Is it possible to be a fan without that impacting negatively on your role as a reviewer? Let me know what you think, and have a safe and happy Easter. Me? I’m off to spend some time doing what I love; playing video games.


Until next weekend, that’s The Wrap.



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13 Comments
1 year ago
Jaffe has a point in that the reviewers should definitely try and separate the fact they are "fans" and the fact they are journalists. In the sense that they should be (like all journalists) be looking at whatever it is they are reviewing from an objective viewpoint. I also think he is correct about some reviews being caught up in the hype (not a problem here, as far I can tell).
Bioshock is a good example of this, lots of 10s and very high 9s were out for it, where a lot of people just praised it for the sake of praising it (case is point, look in meta critic, lowest score is 8), not to say I think Bioshock is a bad game, but rather people should have took a step back a bit and reviewed more with critical eyes on not the eyes of an exited gamer ready to jump on the latest hype wagon.
1 year ago
Of course a review has to be written by a Video game fan. Someone who isn't might miss little technical details, like slight slowdown, or other little glitches. Of course, having a reviewer that just gives 9's and 10's isn't that great, either, but really, you have to read the whole review to find out what the reviewer found impressive, and what they found unimpressive. What the final score is doesn't matter so much, it's the reasons for the score.

Point is, different people like different things in a game, and will give it different scores. The reviewer needs to be able to identify what makes the game different from others, for better or worse, and to do that you really need to be a fan of video games.
1 year ago
Ah, Jaffe. They should be independent journalists*.

*void where said game is made by Jaffe.
1 year ago
I guess it goes the other way as well. Should someone who hates fighting games or Japanese RPGs be reviewing them?
1 year ago
I think if you replace the word "fan" with "fanboy" then Jaffe has a point, the problem with that being it would be a sexist comment that left out women reviewers (is fanperson ever used?). Obviously, anyone reviewing a particular medium should be an enthusiast of that medium. The problem with a lot of game reviewers is they are fanboys who get caught up in the hype, and that does seem to be a phenomenon of the gaming world that is less common in other mediums. Game critics are often overly generous, particularly with highly hyped games; Doom 3 got an insane amount of rave reviews, yet everyone I talked to about it was at least somewhat disappointed. I think that's probably what bothers Jaffe; reviews that feel like they were written in the reviewers head before they'd actually played the game. I doubt he's suggesting games should be reviewed by Roger Egbert.
1 year ago
Yeah, I definitely agree with the need to differentiate between "fan" and "fanboy". A reviewer of a fighting game needs to be a fan of the genre if you want to get an in-depth, informed, critical review of a new fighting game that is out! On the other hand, an Ace Attorney fanboy such as myself is blind to any flaw, say, Phoenix Wright: Trials and Tribulations may have, and thus you'd see a big fat "11/10" on my review.
1 year ago
Movie critics can review films from genres they aren't fans of, why can't game reviewers? I don't see it as being an issue, the review should be based on the principles of gaming, does this game check all the boxes or doesn't it? I don't understand why people seem to be of this mindset that objectivity is implausible in game critique.

Note: this is a response to the thread, not the article.
1 year ago
Re-reading his actual comments, about so many games getting nines and tens, seems like he's just pissed because his games aren't? Most places now score out of ten, so 9 and 10 statistically speaking should cover the top 20% of games. And don't give me that 10 means 100 BS - ten should be 95 or above. I'd advise Jaffe to build a bridge and get over it.
1 year ago
Depends on the source of the review as well. You rarely see one of our reviewers here give a 9 or a 10, and if they do it's because they think it's a pretty special game. For us, a 9 is a couple of times a year feat and a 10 is almost a game or two that define a generation.

Whereas I hate to think how many times Sony mags or Nintendo mags or Xbox mags have given 9 and 10s particularly to exclusive games.

So the point is that not all scores are equal and looking at them as such is probably misleading.

In regards to Sin's comment, there is an issue with movies as well. Ever seen an older reviewer rate a horror movie? They rate them down. Whereas a fan of the genre might rate it higher because they expect some level of violence and cliche.
1 year ago
Jason Picker wrote
Sony mags or Nintendo mags or Xbox mags have given 9 and 10s particularly to exclusive games
I think we all know not to believe those magazines if you want a fair review. I once read a review that gave mass effect 9.5 without the reviewer having played through the game. I find it hard to accept reviews when they unfairly criticise a game even though they enjoyed it. Even games that score badly can be fun and though I'm not saying every game should be given high scores but what I prefer in a review is "whether or not I should buy this game".
1 year ago
Yes, I couldn't agree more. You have to consider the "fun factor", but it's a hard balance. While I'm rather critical of shooting game cliches, I love those games to death, so as long as the game delivers the fun, I still try and give them a decent score because the delivered what's expected. However, with the reviewer hat on, it's hard to give a game that is the same as 100 other games too high a score.

However, scores are so subjective. There are people who think 7 is low.
1 year ago
I hardly look at the score. The reviews what counts
1 year ago
7 -is- low, not taken on its own, but there are so many 8, 9 and 10-worthy games out there, you're almost wasting your time going with a 7 unless you're a real fan of the subject matter or genre.
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